As you consider options for your employment as a dentist, you want to be sure you’re working for a practice that provides excellent patient service. No doctor wants to work for a practice that leaves patients feeling frustrated or dissatisfied. Even more importantly, doctors should never have to find themselves on shaky ground regarding the ethics of how their practice does business! To get a feel for the quality of care patients receive from a dental practice, nothing compares to hearing from the patients themselves. So, what are patients saying about CDP practices?
Our Philosophy: The Patient Is the Boss!
“From the time I walked in the door until I walked out, it was a very friendly and welcoming visit. The dentist was excellent and fast! Pulled 2 teeth, and I never felt a thing. 😊 Thank you!
Giving patients a low-stress dental environment where they can get the dental care they need without feeling pressured or judged is critical to how CDP practices operate. Superior patient relationships are central to our philosophy of care. In our practices, patients are the boss! By putting them first, everything else falls into place naturally. The day flows smoothly when patients feel comfortable, relaxed, and happy to receive authentic care. Building a positive dental office environment helps the team work together to achieve the common goal of exceptional care delivered with compassion.
First Impression
Patients can often tell what kind of dental experience they will get when they walk into a practice. That’s why CDP goes to such tremendous lengths to make an unforgettable first impression every time. We help our dentists build the kind of practice where patients will feel welcome from beginning to end of their time with us. By enlisting amazing interior designers to create the right atmosphere and hiring skilled administrative professionals to greet patients at the concierge desk, we set our doctors up for success before patients even hit the operatory.
Compassionate Care
Part of compassionate care means helping patients enjoy anxiety-free dentistry. Emotions can run high in any dental office, and many patients avoid dental healthcare due to dental phobia and a history of bad experiences. When patients visit a CDP practice, they’ll always benefit from a low-pressure environment and sedation options to keep them comfortable and help them regain control of their oral health. Part of your onboarding process as a CDP doctor includes sedation certification so that every patient benefits from fear-free dentistry.
Building Relationships
Providing superior patient experiences is the most important aspect of running a successful dental practice. When patients feel good about their dental healthcare, they’re more likely to keep coming back and recommend you to their loved ones! Making connections with your patients helps to increase their trust in you, which translates to better treatment plan acceptance. There is just no substitute for building first-rate relationships!
Patients Appreciate Great Communication
“Awesome first visit. The staff made me feel very comfortable, and the doctor was very informative. Pleasant experience!”
One of the most frequent praises we hear about CDP is how much patients appreciate our commitment to excellent communication. Too often, patients walk out of dental practices feeling overwhelmed and confused. Patients may feel pressured into procedures when treatment plans are rushed without adequate discussion. Equipping patients with the essential knowledge to make informed decisions about their dental care protects their autonomy. It also helps them feel comfortable in our practices and confident in repeatedly bringing their families and children back.
Taking the time to explain things is essential for our youngest patients and their parents. No one wants to feel uncertain about their healthcare, especially their kids’ health. We foster and protect patient autonomy by ensuring our doctors have the time and opportunity to educate their patients thoroughly. Investing in our patients’ dental IQ helps them enjoy better health. Nurturing trust involves explaining treatment benefits clearly.
“Couldn’t be happier with the care they gave my son! They were so patient with him and took care of him perfectly. Doctor Winter kept emphasizing his goal was to give him the care he needed without any pain or trauma, and that’s exactly what he delivered!”
Great communication is part of how we live our 9 Pillars of Culture. Compassionate dentistry requires us to truly hear and discuss our patients’ concerns openly, without judgment. Personal honesty leads us to deliver on our promises to our patients. So when we meet an anxious patient and discuss their worries, we need to carry out our care with as little pain as possible. Patients rave about our doctors’ commitment to helping them achieve comfortable dental care. Every triumph over dental anxiety is one more step toward a lifetime of improved health. That’s what remarkable dentistry is all about.
Giving Kids Great First Experiences
These experiences are especially important for kids. Good experiences in the dental office during childhood set kids up for better oral health for the rest of their lives. Conversely, a single bad experience can lead to years of dental fear and avoidance. When our pediatric patients’ parents talk about CDP practices, they express how excited they are to have found a dental home where they can trust their kids will have a fun time every time.
“My son and I have been coming to Smile Magic for 5 years. Everytime I come in, the staff makes us feel incredibly welcomed. It’s always a magical experience!”
Making the dental office a magical place for kids isn’t just about the decorations, treasures, or colorful characters—although those things help a lot! It’s about building a dental team with the energy, enthusiasm, and warmth to make dental visits something to look forward to. Kids are nothing if not brutally honest. At CDP practices, we work hard to ensure the right vibe to help patients feel completely comfortable.
“My children just ❤️ 💕 💗 Smile Magic. They say they are kind and compassionate while fast and courteous. We have found our dental home.”
If you’re ready to start enjoying your work days as a dentist and have patients sing your praises, CDP is here for you! Schedule a call with a Hiring Manager to learn about an exciting dental career with CDP!